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Legal

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GENERAL

Information Security Policy

Account Opening Privacy Notice

Next of Kin / Beneficiary fund access policy

PERSONAL BANKING

Terms of Service

Privacy policy

E-Sign & Electronic Communications Notice

Acceptable Use Policy

Consumer Card Terms (US)

Consumer Card Terms (International)

Pouch Terms of Service

BUSINESS BANKING

Terms and Conditions

Privacy policy

Acceptable Use Policy

Authorized User Agreement

Business Card Terms (International)

Business Card Terms (US)

E-Sign & Electronic Communications Notice

E-Sign & Electronic Communications Notice

YOUR CONSENT TO ELECTRONIC DELIVERY

("Consent Statement")

‍
You are applying for a Grey Card. If you consent to this Consent Statement for this Program, it applies even if you do not obtain (or are not offered) a Grey Card.

Your affirmative consent to this E-sign & Electronic Communications Notice (“Consent”) permits Us to provide you such Communications electronically, enables you to sign and authorize Communications electronically through the use of the Dashboard or API's provided by Grey (the “Dashboard", "Platform" or “Service”), and allows Grey  and its partners to collect such e-signings. If you do not consent to electronic delivery of Communications, you will not be able to use the Service. By registering for a Grey Account, applying for a card, or accessing Grey Dashboard, you agree that such registration constitutes your electronic signature, and you consent to us providing notices to you, your Company Administrators, and Company Users, including in each case those required by law, and you shall ensure that all Company Administrators and Company Users consent to receiving User Notifications, electronically. You understand that this consent has the same legal effect as a physical signature. 

You have the right to receive legal disclosures, notices, and communications (together, the "Covered Items") in paper form by mail. We may instead provide these Covered Items to you electronically if you: give us your Consent to do so and satisfy the System Requirements below. For purposes of this Consent Statement, the Covered Items include all servicing and collection communications on your account, as well as all legal disclosures, notices and communications that Grey is required to provide in writing regarding the account. In this Consent Statement, “we,” “us,” and “our” refer to: Grey and our service providers.

‍
Duration of Consent

Your Consent will remain effective until:

(1) you or we have terminated the Program or your Card;

(2) you opt-out of electronic communications. If you terminate your Card, your Consent will still continue with respect to the pre-termination rights of Grey (including rights created by your Consent to this Consent Statement). See your cardholder agreement for information on how to terminate your Card.

‍
Methods of Providing Covered Items

In this document, "provide" means to deliver, make available, send, notify or similar term. We may provide the Covered Items electronically through files, including those in PDF format, downloaded from our website. It is your responsibility to review the Covered Items promptly, so you can take appropriate action.

‍

Access to Paper Copies

You may make copies of the Covered Items by using the "print" or "save" functionality of the application in which you are viewing the Covered Items (e.g. Web browser, Adobe® Reader® software). We retain copies of the Covered Items for the time periods required by law and will provide you with copies upon request within those time periods. We do not necessarily retain copies for longer than is required by law. Save or print copies of Covered Items to ensure you have them when needed. You may request a paper copy at no cost of any Covered Item by emailing us at support@grey.co

‍
Our Right to Send Paper

We reserve the right to provide the Covered Items in paper form at all times at our discretion even if you have given us Consent to provide it electronically. For example, but without limitation, we may do this if we have a system outage or if we suspect fraud.

‍

Hardware and Software Requirements  

To access and retain the Covered Items, you must have a computing or communications device with:

  • working Internet access
  • a Web browser that supports 128-bit encryption (we support the latest version of Chrome®, Firefox®, Microsoft Edge®, or Safari®)
  • 16 MB of available memory (32 MB of RAM recommended) and
  • a program that can view, save and print PDF files (such as Adobe® Reader® 4.0 or higher).

You can download Adobe® Reader® by clicking here (clicking will open another browser window and take you to Adobe's website). By providing us your Consent, you confirm you meet all of the above System Requirements.

‍
Withdrawing Consent

You are free to withdraw Your Consent at any time and at no charge to you. If you do withdraw Your Consent prior to the approval of your application, this will prevent you from receiving credit from us over the Internet. If at any time you wish to withdraw Your Consent, you may do this by emailing us at support@grey.co.  If you decide to withdraw Your Consent, the legal effectiveness, validity and/or enforceability of any prior electronic Disclosures will not be affected.

‍

Acknowledging Ability to Access and Consenting to Electronic Communications.

By confirming that you have read and agreed to these terms, you are confirming that

  • you have access to a computer system that meets the requirements set forth above;
  • you agree to receive Covered Items electronically; and
  • you are able to access and print or store information presented to you.

Last updated:

September 23, 2026

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Grey Lockup in White

Grey is a financial technology company, not a bank. Banking services are provided by licensed banking partners. Canadian services are offered by Grey Finance Inc with registered address at 1285 West Broadway Suite 600 Vancouver BC V6H 3X8. Canada. Grey Finance Inc. is regulated by FINTRAC. US services are offered by Grey Inc. with its registered address at 651 N Broad St, Suite 206 Middletown DE 19709 US. Grey Inc is regulated by FinCEN. Copyright © Grey Inc. [YEAR].

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Grey is a financial technology company, not a bank. Banking services are provided by licensed banking partners

Canadian services are offered by Aboki Finance Inc with registered address at 1285 West Broadway Suite 600 Vancouver BC V6H 3X8. Canada. Aboki Finance Inc. is regulated by FINTRAC.

US services are offered by Grey Inc. (formerly Aboki Africa Inc.) with its registered address at 651 N Broad St, Suite 206 Middletown DE 19709 US. Grey Inc is regulated by FinCEN.

Copyright © Grey Inc. 2023.