Over the years, many emerging fintech companies have entered the market with amazing offerings. Many of these solutions are specifically designed for freelancers managing international payments from clients in various countries. As such, fintech solutions must be strong, reliable, and tailored to their specific needs. When choosing a trustworthy fintech provider, freelancers should look beyond basic transaction capabilities and demand features that genuinely support their financial well-being and operational efficiency.

This article explores what freelancers should demand from a trustworthy fintech.

Also read: The role of fintech companies in empowering remote professionals

Transparent fee structure

Some fintech solutions conceal the true cost of international transactions with undisclosed fees that can erode your earnings and disrupt your financial plans. Sometimes, these fees are buried in tiny print that most people won’t bother to read. A trustworthy fintech should provide clear information about charges for transfers, withdrawals, debit cards, or currency conversions.

Payment processing speed

A trustworthy payment solution should provide a clear estimate of the time required to complete payments. They should prioritise swift transactions with clear timelines. And whenever they foresee a delay for whatever reason, a trustworthy fintech will send out notifications to keep you updated.

Accessible support

You should be able to access customer support as quickly as reasonably possible to address your concerns and resolve conflicts. Reliable payment digital payment solutions have a responsive support team working around the clock to help their customers navigate their challenges.

Regulatory provisions

Every trustworthy fintech is regulated by global financial regulatory bodies. These bodies ensure compliance with global best practices, including anti-money laundering (AML) and counter-terrorism financing (CTF). An unregulated fintech is a red flag; steer clear.

Robust security measures

The safety of your funds and data should be a priority for a reliable fintech. The platform should implement advanced protective features to avoid fraud and data breaches. Two-factor authentication (2FA), instant transaction notifications, fraud detection systems, and data encryption should be available to ensure your information remains secure. Opt for platforms with customer verification processes (Know Your Customer).

Also read: How Grey helps you spend less time chasing payments

Grey: managing international transactions without worries

As the fintech market continues to grow, freelancers should be mindful of the payment platforms they opt for. From transparent pricing and fast payments to strong security and global reach, freelancers should demand more than the bare minimum.

Grey stands out as a trustworthy fintech solution tailored to the needs of the 21st-century worker. The payment platform is regulated by reputable agencies, including FinCEN and FINTRAC, and has robust security measures in place to protect your funds and personal information. With accessible and responsive support, a transparent fee structure, and swift payment speed, Grey remains committed to providing seamless and reliable cross-border payment services to freelancers globally.

Get started on Grey today to manage international transactions without worries.

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