Every time you send money, you already have a plan in mind. You know who you're paying, how much you want to send, and what you want them to receive.
That’s why we’ve redesigned the send flow to work the way you naturally think about transfers. Our previous send flow asked you to start somewhere else. Before choosing a recipient, you first had to pick a send option based on the payment network behind the scenes. It worked, but it didn't match the way most people think about sending money.
Now, you’ll start with your recipient, see only the payment options available for that transfer, and move through the rest of the process with fewer choices along the way.
Start with who you're sending money to
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When you're sending money, the first question is usually simple: Who am I sending this to?
That's now the first step in the app.
Instead of choosing a send option first, you'll begin by selecting who you want to send money to. If you're sending money to someone from your transfer history, you can skip the payment method and enter the amount. If it's a new recipient, Grey will show only the payment options available for your chosen currency and destination.
That means you spend less time sorting through options and more time completing your transfer.
Payment options now match your transfer
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Previously, every send option was displayed upfront, even though some of them only worked for specific currencies.
Now the Grey filters those choices for you.
When you send money to a new recipient, you'll only see the payment methods that support the currency and destination you've selected. That means a shorter, clearer list, making it quicker to choose the right option and complete your transfer.
Save recipients for faster transfers
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When you regularly send money to the same people, keeping your recipient list organised makes every transfer faster.
As you add a recipient, you can now save them as a beneficiary. Beneficiaries appear at the top of your recipient list, making it quicker to find the people you send money to most.
Whether it's family, friends, clients, or suppliers, your most important recipients are always within easy reach, so you can start repeat transfers even faster.
Choose how you want to calculate your transfer
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People don't all send money the same way.
Sometimes you know exactly how much you want your recipient to receive. Other times, you know the amount you want to send and want to see what arrives after fees and conversion.
The updated amount screen makes both options simple. You can edit either amount field, and the transfer updates instantly, so it's easier to understand exactly what you're sending and what your recipient will receive.
Clearer guidance from start to finish
You'll also notice a different tone throughout the flow.
Instead of presenting technical terms first, the app now guides you with questions that mirror the decisions you're already making:
- Who do I want to send money to?
- How do I want to send it?
- What currency should my recipient receive?
It makes the process easier to follow without needing to think about the payment infrastructure behind the scenes.
A simpler way to send money
This update is all about making sending money feel easier.
Starting with your recipient, filtering payment options automatically, remembering the people you send money to most, and making transfer amounts easier to understand all help make the experience feel smoother from beginning to end.
The next time you send money with Grey, you'll notice that the process will feel more familiar: choose who you're paying, enter the amount, confirm the details, and you’re done.
Update your Grey app to start sending money with a simpler, more intuitive way to send money from the very first tap.







