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How to set up two-factor authentication on your Grey app

Winner Ajibola

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Fraudsters often target financial services, particularly those handling foreign transactions. At Grey, we prioritise securing your account and funds from suspicious activities, however, you have a role to play as well.

To enhance your security, make sure to enable two-factor authentication on both your web and app platforms.

In this article, we’ll share what two-factor authentication means, how it differs from a password, and how to activate it on your Grey account.

What is two-factor authentication?

Two-factor authentication (2FA), is security process that requires two different forms of verification in order to access an account. It’s an extra layer of protection beyond just a password.

2FA ensures that even in situations where your device might be missing or stolen, your account will remain secure.

Some common types of 2FA include:

  • Email or SMS codes
  • Authenticator apps
  • Biometrics i.e fingerprints, face or voice
  • Location
  • Hardware tokens

What’s the difference between a Password and 2FA?

You might wonder - isn’t my password a sort of authentication? Well, the answer is Yes. However, passwords are the first level of security and identity authentication.

If someone knows your username and password, they can easily access your account. Passwords alone aren’t very secure because they offer just one layer of protection. Also, once you’ve used the same password across multiple accounts, it becomes easier to hack into your app.

But with 2FA, you get a code sent to a trusted device physically present with you and these codes are typically time-bound.

Types of two-factor authentication on Grey

There are two 2FA methods you can use to protect your Grey account. These include:

  • SMS: With this option, you’d get authentication codes via SMS to your registered phone number every time you want to perform a transaction on Grey
  • Authenticator apps: Apps like Duo Mobile, Twilio, or Google Authenticator generate a disposable code when you want to make a transaction. We recommend using this 2FA method because it ensures you always have access to your account, even if your phone number changes.

How to activate 2FA on Grey?

Ready to add an extra layer of security to your Grey account and secure your funds? Here’s how to activate two-factor authentication on your Grey app:

On web

  • Log in to your Grey web app
  • On the right side of your screen, tap on ‘settings’ icon
  • Next, choose your preferred 2FA method between SMS and a Security App. (We recommend using the authenticator app 2FA method for better security.)
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On mobile

  • Log in to the Grey mobile app.
  • Tap on more - its the three horizontal dots on the bottom right of your screen
  • Under ‘Security,’ tap on ‘Two-Factor Authentication’
  • You’ll be redirected to a page.
  • Tap on ‘Set up now’
  • Next, choose your preferred 2FA method between SMS and a security app
  • Follow the subsequent prompts to complete the setup

And that’s how to set up two-factor authentication on Grey.

Wrapping up

Remember, 2FAs are there to protect your funds on Grey. Enabling them helps you keep out unauthorised access to your account.

You can also track all login activity to your Grey account directly on the app just to be safe. So start protecting your finances by turning on your Grey 2FA here.

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Last updated:

October 2, 2026

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Virtual cards in Egypt for online payments

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2 min read

It is one thing to have the funds for online payments; it is another thing to have the means to complete the payment without getting frustrated. Managing international payments in Egypt can be quite a hassle. If you’ve tried paying for an international subscription, a work tool, online shopping, or an online course from Egypt, perhaps you can relate to the struggle. Local Egyptian bank cards are often restricted from international transactions, offer poor exchange rates, or aren’t supported by global platforms.

Virtual cards exist mostly to solve these problems, and they have become one of the most efficient options for anyone who shops online, pays for subscriptions, or needs a reliable way to spend in foreign currency without the limitations of a standard local bank card.

This article explains how virtual cards work, who they are for, and the main options available to people in Egypt right now.

What is a virtual card, and how does it work?

A virtual card is a digital payment card that works just like a traditional debit or credit card, except it exists only electronically. Instead of receiving a plastic card, you get the card details instantly on your phone or computer, including the card number, expiration date, and CVV security code.

Because virtual cards are issued digitally, they are typically available within minutes, unlike physical cards that must be printed and delivered.

Most virtual cards operate as prepaid or debit cards, meaning you spend funds you already have. In many cases, the card is connected to a multi-currency account, so payments are deducted directly from your balance in currencies such as USD, GBP, or EUR. This eliminates the need to manually top up the card before each purchase.

For example, Grey virtual cards are linked directly to your foreign currency balance, allowing you to pay online or in apps without transferring funds to the card first.

In practice, using a virtual card is no different from using a physical one. You simply enter the card details at checkout when making online payments, subscriptions, or international purchases. Many virtual cards can also be added to Apple Pay or Google Pay, enabling secure contactless payments with your phone wherever mobile wallets are supported.

Also read: Managing USD income as a remote worker in Egypt

What to look for when choosing

Not all virtual cards work the same way. The best option for you will depend on how you plan to use it, which currencies you deal with most often, and how frequently you make international payments. Before choosing a provider, it’s worth looking closely at a few key factors.

Currency support. Many virtual cards are designed primarily for USD payments, but international platforms often charge in other currencies such as EUR or GBP. If you regularly use services based in Europe or the UK, a card that supports multiple currencies can help you avoid additional conversion fees. Choosing a provider with a multi-currency account allows you to hold and spend different currencies more efficiently.

Funding options. Different platforms allow you to add funds in different ways. Some accept local bank transfers, others allow crypto deposits such as USDT, and some link directly to a multi-currency account balance, like Grey. Before signing up, check that the funding method available actually works for your situation and location.

Platform compatibility. Not every virtual card works equally well across all international platforms. Some services, particularly advertising platforms or large marketplaces, may reject certain cards depending on the issuing network or region. If you plan to use your card for a specific purpose, such as paying for Google Ads or cloud hosting, it’s worth confirming that the card is widely accepted on those platforms.

Fees and exchange rates. Virtual card costs can vary significantly between providers. Some charge a card creation fee, others add transaction fees, and most apply a small markup on currency conversions. A card that appears free at first glance may become more expensive if the exchange rate spread is high. Always look at the total cost of using the card, not just the upfront fee.

Security and regulation. Security should always be a priority when choosing a financial platform. Look for providers that follow proper identity verification processes and operate with licensed financial partners. Features such as two-factor authentication, transaction alerts, spending limits, and the ability to instantly freeze your card add an important layer of protection.

Contactless payments. Some virtual cards can be added to mobile wallets like Apple Pay or Google Pay, allowing you to make contactless payments with your phone. This can be particularly useful when travelling or making in-store purchases abroad. If this feature matters to you, make sure the card supports mobile wallet integration in your region.

Taking a few minutes to compare these factors can help you choose a virtual card that fits your spending habits and avoids unnecessary fees or payment issues later.

The top virtual cards in Egypt for online payments

While cards issued by local banks work well for domestic spending, they are not always reliable for international payments. Here is a list of the top virtual cards in Egypt for online payments.

Grey

Grey offers virtual cards linked to a multi-currency account that supports USD, EUR, and GBP. You can create multiple cards for various uses to properly plan your finances. One card can be for online shopping while another could be for subscriptions and or online course. Grey cards are globally accepted and works with the full range of international platforms

You can receive international payments into your Grey USD, GBP, or EUR account or fund your account in EGP and convert to USD to spend on your cards directly.

Fees: Grey virtual USD cards cost a one-time creation fee of $4, plus a minimum of $1 to fund the card, totalling $5 to get started. There are no monthly maintenance fees.

EverTry

EverTry offers a solution for international payment restrictions in Egypt through their virtual dollar card platform. It allows Egyptian users to pay for global services that often decline local bank cards. It supports funding in local currency and USDT, making it accessible to users who are comfortable with crypto. The card works across a wide range of international platforms, including Netflix, Spotify, AWS, DigitalOcean, Namecheap, Facebook Ads, and Google Ads.

Fees: Card creation typically costs $2.5, with no monthly maintenance fees.

Card-Y

Card-Y is a fintech platform that offers multi-currency global accounts with a linked virtual card, designed for Egyptian freelancers and remote workers. It offers USD and EUR account details for receiving international payments, with a free virtual card included that draws from those account balances. It also issues local Egyptian bank cards to subscribers.

Fees: Card-Y offers virtual Mastercard issuance for a $20 USD fee, which is valid for one year and does not add to the card balance. The service features a $1 monthly maintenance fee, a 1% USD transaction fee ($1 min/$5 max), and a 1.5% foreign currency conversion fee.

Fyatu

Fyatu provides instant virtual Mastercards with support for multiple currencies, aimed at users who need to make global payments and manage international subscriptions. Onboarding is digital, and card issuance is immediate. It is a straightforward option for users whose primary need is an international spending card rather than a full suite of banking features.

Fees: Fyatu virtual card costs include a 1.5% fee for card usage (for either withdrawal or payments), with card replacement fees of $5 for World cards and $10 for Platinum cards. A $1.00 fee applies to declined transactions. Funding methods vary, with fees such as 3% for MTN MoMo and various percentages for online wallets like PayPal (3.5% + $0.30).

AstroPay

AstroPay is a globally recognised digital wallet and virtual card platform, available in over 150 countries, including Egypt. It has been around since 2009 and has a particularly strong footprint in emerging markets across Africa, Latin America, and Asia. The platform supports more than 50 currencies, issues virtual prepaid cards instantly, and does not require a traditional bank account to sign up.

For Egyptian users, AstroPay works as a prepaid spending tool. You load funds onto your wallet using a local payment method, then use the virtual card for international purchases on platforms that accept Visa or Mastercard. Card details are issued instantly through the app, and the platform supports one-time or multi-use cards depending on the denomination.

However, bank withdrawals from AstroPay can attract fees of up to 6% depending on the institution. There is a margin of 1% to 3% on exchange rate.

Fees: No card purchase or maintenance fee. No annual fee. Transaction fees of 2–5% depending on the payment method used. FX markup of approximately 1–3% on non-native currency transactions. Withdrawals to a bank account: up to 6%.

Comparison of the top virtual cards in Egypt

Before exploring each option in detail, the table below summarises some of the key differences between the most popular virtual cards available to users in Egypt, including supported currencies, card type, and typical fees.

Table comparing virtual cards from Grey, EverTry, Card-Y, Fyatu and AstroPay

Quick recommendations

If you’re not sure which virtual card to choose, here’s a quick guide based on common use cases in Egypt.

Table recomending different cards for each need

For most freelancers, remote workers, and online entrepreneurs in Egypt, a virtual card linked to a multi-currency account is often the most practical option. It allows you to receive money from abroad, hold foreign currencies, and pay for global services without converting funds every time you make a transaction.

Also read: Grey card vs other virtual cards: What you should know

Make international payments with Grey

The advent of virtual cards has brought significant flexibility to managing international payments. Grey gives Egyptians a virtual card linked to your multi-currency account. This allows you to receive international payments and spend internationally from the same platform. Whether you are paying for software subscriptions, running digital ads, shopping on international platforms, or managing online tools for your work, Grey's virtual card is accepted globally and straightforward to set up.

Ready to get your virtual card? Sign up on Grey and download the app to create your virtual USD card in minutes.

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How Amazon sellers in Ghana receive USD payouts

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2 min read

Many Amazon sellers in Ghana find the first international sale exciting, until it’s time to get paid. What should be a simple payout often turns into delays, unexpected fees, and confusing bank requirements. You’ve done the work, made the sale, but accessing your earnings becomes the real challenge.

Some sellers start with local bank options, only to realise the conversion rates are poor and charges quickly add up. Others explore alternative solutions that let them receive USD directly, giving them more control over when and how they convert their money. Over time, the difference in cost and speed becomes impossible to ignore.

This article breaks down how Amazon sellers in Ghana receive USD payouts today, the options available, and what to consider when choosing the right setup for your business.

Also read: How to receive Amazon payments in Ghana

How do Amazon USD payments work in Ghana?

Understanding how Amazon payouts work is key to avoiding unnecessary delays and costs. After a sale is made, Amazon doesn’t send the money immediately. Instead, it holds the funds, calculates what you’ve truly earned, and then releases the balance on a schedule.

Before any payout is made, Amazon deducts its fees, this includes referral fees, fulfilment costs, refunds, and other charges tied to your sales. What remains is your net earnings. This amount is what gets paid out, so what you see in sales isn’t always what lands in your account.

Payouts are typically made every 14 days, depending on your account health and marketplace. Most Ghanaian sellers earning in USD receive payments from marketplaces like the US, but if your bank account is in a different currency, conversion happens automatically, often at a cost.

This is why your payment setup matters. Where and how you choose to receive your USD determines how much you keep, how quickly you access it, and how smoothly your business runs.

Also read: How to receive payments from the US marketplaces as a Ghanaian seller

Challenges Ghanaian sellers face when receiving USD payouts

Receiving USD payouts as a Ghanaian Amazon seller comes with hurdles that can delay funds, reduce earnings, and complicate financial management. Understanding these challenges helps sellers prepare and choose better solutions.

  • High conversion fees: Many local banks automatically convert USD payouts to Ghanaian cedis. This process often comes with unfavourable exchange rates and hidden charges, reducing the amount sellers actually receive and affecting profit margins, especially when dealing with frequent or high-value transactions.
  • Delayed payment processing: Traditional bank transfers can take several days to reflect in Ghanaian accounts. Combined with Amazon’s bi-weekly disbursement schedule, this delay can create cash flow issues for sellers who rely on timely access to funds.
  • Bank account requirements: To receive USD payments, sellers often need specific bank account types or international banking capabilities. Not all Ghanaian banks provide this, and setting up the correct account can be time-consuming and require extensive documentation.
  • Limited payment options: Some sellers rely on costly wire transfers or third-party intermediaries due to lack of direct access to USD accounts. This adds extra fees, complexity, and risks to managing international earnings efficiently.

Best platforms for Ghanaian sellers to receive Amazon payments

Ghanaian Amazon sellers must use global payout platforms to receive earnings efficiently. Here are four reliable options, with fees, currency support, and easy access to your funds.

Payoneer

Payoneer offers direct Amazon payout receiving accounts and integration for multiple marketplaces. Fees can include around 0.5% on Amazon payouts (promotional) and currency conversion spreads; withdrawing to local banks may incur additional charges. Great for USD/GBP/EUR payments and working capital options for sellers.

WorldFirst

WorldFirst allows Ghanaian Amazon sellers to receive USD payouts directly into a multi‑currency account with no fees to receive funds. You only pay a foreign exchange fee when converting USD to GHS or another currency, often lower than traditional banks. Once in your account, you can withdraw USD or convert at your chosen time, helping protect earnings from unfavourable rates. WorldFirst’s platform also offers easy online account setup and a dashboard to track balances.

Tazapay

Tazapay gives sellers named USD virtual accounts so Ghana‑based Amazon sellers can collect Amazon payouts in USD without needing a US entity or address. USD stays in your Tazapay balance until you choose to convert or withdraw, and the platform provides clear pricing and transaction visibility. This makes it easier to manage and time your conversions, helping you avoid poor rates and giving better control over your USD earnings before bringing them into local currency.

Grey

Grey enables Ghanaian sellers to receive USD Amazon payouts into virtual accounts with authentic USD bank details. You can hold USD, convert when rates are favorable, or withdraw to Ghanaian bank accounts or mobile wallets. Because the account supports a real USD balance, you avoid early forced conversions and high bank fees.

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Linking your Grey account to Amazon seller Ghana

Once your Grey foreign currency account is set up, Ghanaian sellers can connect it to Amazon Seller Central in just a few steps:

  1. Log in to Amazon Seller Central.
  2. Go to Settings > Account Info > Payment Info > Bank Account Info.
  3. Select Add new deposit method or Replace an existing account.
  4. Choose the bank location matching your Grey account currency
  5. Enter your Grey account details.
  6. Verify the account using a bank statement or proof of ownership, usually done within four working days.

This process makes it seamless for Ghanaian sellers to receive Amazon payouts in USD without relying on local banks for conversion.

Managing Amazon payments with Grey

Managing Amazon payments in Ghana shouldn’t be complicated or costly. With Grey, you can simplify payouts, reduce currency conversion fees, and focus on growing your business. Whether you’re an experienced Amazon seller or just starting, Grey gives you the tools to handle international payments like a pro.

Ready to streamline your Amazon earnings? Sign up for Grey today or download the app to manage your payouts from Ghana.

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How to convert an eSIM back to a physical SIM

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2 min read

A phone upgrade is usually a straightforward process, until the SIM becomes part of the equation. Let's say the new device supports an eSIM, the number transfers successfully, and everything seems ready to go, then comes a trip abroad, a change of network or an older mobile phone that only accepts a physical SIM card.

At that point, the question is simple: what happens to the eSIM?

Unlike changing a setting on the phone, moving from an eSIM back to a physical SIM is handled by the mobile carrier. The network provider needs to deactivate the existing eSIM and issue a replacement physical SIM linked to the same mobile number. The exact process can vary, but most carriers allow the request through an app, over the phone or at a physical store.

The switch itself is usually straightforward once the replacement SIM arrives. After activation, the physical SIM takes over the number and the old eSIM profile can be removed from the device.

Also read: How to activate an eSIM: Step-by-step guide

Can you convert an eSIM back to a physical SIM?

Yes, you can switch from an eSIM to a physical SIM through your mobile carrier. However, your phone cannot make this conversion on its own. You'll need to contact your carrier to request a physical SIM card and transfer your number to it.

An eSIM is a digital SIM profile stored securely within the phone, while a physical SIM is a separate chip that needs to be issued and activated by the mobile network. Your carrier controls the connection between your mobile number, account and SIM credentials, so the switch has to happen on the network provider’s side.

The process is usually treated as a SIM swap or SIM replacement. Your carrier deactivates the existing eSIM and issues a physical SIM linked to the same number and account. Depending on the provider, the request may be available through its app, customer service team or a physical store.

Once the replacement SIM is activated, the old eSIM can be removed from your device.

How to request a physical SIM from your carrier

Requesting a physical SIM from your mobile carrier usually involves choosing a replacement method, completing an identity check, receiving the SIM and activating it on your existing number.

  1. Request a physical SIM through the carrier app
  2. Open your carrier’s app and look for options such as “Replace SIM”, “SIM swap” or “Get a physical SIM”. Follow the instructions and provide any information requested to verify your account.
  3. Call your carrier’s customer service team
  4. Contact your network provider and explain that you want to switch from an eSIM to a physical SIM while keeping your existing number. The representative will explain the available replacement options and the delivery process.
  5. Visit a carrier store
  6. A nearby carrier shop can process the SIM replacement in person. Bring your phone and a valid form of identification, as the staff may need to confirm that you are the account holder.
  7. Complete the identity checks
  8. Expect security checks before the physical SIM is issued or activated. Depending on the carrier, these may include account details, passwords, identification documents or other verification questions.
  9. Activate the replacement SIM
  10. Once the physical SIM arrives or is issued, follow your carrier’s activation instructions. Your number can then move from the eSIM to the physical SIM.

How to delete the eSIM profile once the physical SIM works

Before removing your eSIM, make sure the replacement physical SIM is fully activated and working. Test it by making a call, sending a text message and checking that mobile data works. Deleting the eSIM too early could leave your phone without cellular service if the physical SIM has not yet been activated.

On iPhone

The wording can vary slightly depending on your iOS version and region:

  1. Open Settings.
  2. Tap Cellular or Mobile Service.
  3. Select the eSIM or cellular plan you want to remove.
  4. Tap "Delete eSIM" or "Remove Cellular Plan".
  5. Confirm the removal when prompted.

On Android

Android settings differ between manufacturers, so the menu names may not be identical on every device:

  1. Open Settings.
  2. Tap Connections or Network & Internet.
  3. Select SIM manager, SIMs or a similar option.
  4. Choose the eSIM profile you want to remove.
  5. Tap Remove, Delete SIM or the equivalent option, then confirm.

Afterwards, check that your physical SIM remains selected for calls, texts and mobile data. If anything stops working, contact your carrier before making further changes.

Also read: eSIM vs Google Fit: Which is better for international travel?

When is a physical SIM the better choice?

Choosing between an eSIM vs a physical SIM often comes down to how, where and why a phone is being used. An eSIM is convenient for digital setup and travel, but a physical SIM still has practical advantages that can make it the better option in certain situations.

Selling or handing down a handset is one example. A physical SIM can simply be removed before the phone changes hands, leaving the new owner to insert their own SIM. This makes the separation between your mobile number and the device straightforward, particularly when the phone is being resold.

Travel is another consideration. Some dual-SIM phones make it easy to combine a physical SIM with an eSIM, allowing a local travel SIM to work alongside a primary number. This can be useful when moving between countries while keeping the main line active.

In some regions, eSIM support remains limited across carriers, plans and devices. A physical SIM can therefore provide greater flexibility when travelling or changing networks. For anyone comparing eSIM vs physical SIM, checking carrier and country compatibility before switching can prevent unexpected connectivity problems.

What it costs and how long it takes

The quickest way to replace your eSIM with a physical SIM is usually a store visit, but ordering online can be more convenient. Here is what you can generally expect from major US carriers:

  • Verizon: A store visit can mean instant activation, usually at $0 at corporate locations, although independent retailers may charge $10–$25. Online orders typically arrive within 3–5 business days, with no standard hardware fee.
  • AT&T: Visiting a corporate store can provide same-day activation, often for $0, although a $5 fee may apply. Online orders generally take 3–5 business days and carry a $5 replacement fee.
  • T-Mobile: In-store replacement can be activated immediately, but costs can reach $60, including the $25 SIM fee and potential $35 assisted-support fee. Ordering online usually takes 2–5 business days and costs $25, without the assisted-support charge.
  • Mint Mobile: There are no dedicated Mint stores, so replacement is handled online. Delivery generally takes 2–5 business days, with replacement costs typically ranging from 0–10.

While ordering your replacement SIM, you may also need to make a payment. Grey can make that easier, with a multi-currency account and virtual card for international payments. If you're travelling, you can also buy an eSIM through Grey and manage your connectivity and spending from the same platform.

Frequently asked questions about converting an eSIM back to a physical SIM

1. Will I lose my number?

No, your phone number remains exactly the same. Your carrier simply transfers your existing mobile account and number from the eSIM to the new physical SIM. Once the replacement card is activated, you can continue making calls, sending messages and using mobile data as before.

2. How much does a replacement cost?

Replacement fees vary by carrier, location and how you request the SIM. In many cases, you may pay between $0 and $25. Some major networks provide replacement cards free at corporate stores, while budget or prepaid providers may charge a separate SIM replacement fee.

3. Can I keep both active?

No, you generally cannot keep both SIM profiles active on the same number. Your carrier links the number to the newly activated SIM during the replacement process, which deactivates the previous eSIM. Your phone may support two SIMs, but they cannot share one number simultaneously.

4. How long does it take?

An in-store SIM replacement can often be completed within 10 to 15 minutes once your identity and account details have been verified. Ordering a physical SIM online usually takes longer, with standard delivery commonly taking around 3 to 5 business days, depending on your carrier.

5. Should I delete the eSIM early?

No. Keep your eSIM active until the replacement physical SIM has arrived, been activated and successfully connects to the network. Deleting the eSIM too early can leave your phone without mobile service, particularly when the new SIM has not yet been activated.

6. Do all carriers issue physical SIMs?

Many carriers still offer physical SIM cards, but availability depends on the network and your device. Before requesting one, check that your handset has a physical SIM tray. Some newer phones, including certain regional models, are designed as eSIM-only devices and cannot accept a physical card.

Grey Business vs Grey personal banking

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2 min read

“Should I be using Grey Business, or is my personal Grey account enough?”

It’s a common question, especially once your income starts growing.

At the beginning, everything feels simple. You get paid and you withdraw your money easily. But as your work evolves, whether that’s taking on more clients, earning from multiple platforms, or starting a company, the way you manage money needs to evolve too.

Grey offers two account types for this exact reason: Grey Personal and Grey Business. They are not better or worse than each other. They are built for different stages of your earning process.

This guide breaks down the differences, including fees, features, and when to switch, so you can choose the right setup without second-guessing.

‍Also read: Receiving foreign income as a solo founder

What is a Grey personal account?

A Grey personal account is designed for individuals who receive and manage international payments.

If you are a freelancer, remote worker, or creator earning from global clients or platforms, this is the account you are expected to use.

With a personal account, you can open USD, GBP, and EUR balances with real banking details. This allows clients to pay you as if they were making a local transfer in their own country. Instead of receiving an expensive international wire, you receive money through local rails like ACH, SEPA, and FPS.

Once the money arrives, you can hold it in foreign currency, convert it when the rate works for you, or withdraw it to your local bank account. You can also spend directly using your Grey virtual card without needing to manually move funds around.

The focus here is simplicity. You are managing your own income, and the account is designed to make that as flexible as possible.

What fees does Grey Personal charge?

Understanding fees is where most people get confused, so here’s how it actually works.

When you receive money through ACH, SEPA, or FPS, Grey charges a 0.8% fee, with a minimum of $2, €2, or £2 and a maximum of $10, €10, or £10. This means larger payments become proportionally cheaper because of the cap.

Currency conversion depends on the currency pair. Some routes are free, while others range from 0.5% to 1%. For certain major pairs, the fee is capped at $6. The important detail is that Grey shows the rate before you confirm, so there are no hidden charges after the fact.

Withdrawals vary depending on the country, but for major currencies like EUR and GBP, the fee is typically 0.5%, with a minimum and maximum cap. Other corridors may use fixed fees instead.

For less common deposit methods like Fedwire, BACS, or CHAPS, fixed fees apply. These are generally used less often, since local rails like ACH or FPS are cheaper.

Read more: Grey charges explained: what every transaction costs

What is Grey Business?

Grey Business is designed for companies rather than individuals.

If you are running a registered business, working under a company name, or managing revenue that belongs to a business entity, this is the account structure you need.

Unlike a personal account, a Grey Business account is built for your company. This means you can receive payments on behalf of the business, manage funds at a company level, and keep financial records properly organised for accounting and compliance.

The functionality goes beyond receiving payments. Grey Business allows you to manage team access, assign roles, and give multiple people control over finances without sharing a single login.

You can also pay contractors globally, send payments in local currencies, and handle bulk payouts by uploading recipient details. This becomes important as soon as you are working with a team or scaling operations.

The goal of Grey Business is not just to receive money, but to structure how your business handles it.

What fees does Grey Business charge?

Grey Business follows the same core pricing model as personal accounts.

Receiving payments still comes with the 0.8% fee capped at $10. Conversion fees follow the same tiered structure, and withdrawals depend on the payout country.

The difference is not in lower fees, but in what the account enables.

With Grey Business, you are paying for structure, team management, and the ability to operate at scale without mixing personal and company finances.

Grey Personal vs Grey Business: what is the difference?

The main difference comes down to ownership.

A personal account is for money that belongs to you as an individual. A business account is for money that belongs to a company.

Everything else builds from that.

Grey Personal is simpler, quicker to set up, and designed for individuals managing their own income. Grey Business requires verification of a registered company but provides tools to manage payments, teams, and operations effectively.

If you are working alone and getting paid for your own work, a personal account is enough. If you are invoicing as a company, hiring people, or managing shared finances, you need a business account.

‍Also read: Can non-residents open a US bank account online in 2026?

When should you use Grey for personal use?

You should use a personal account if you are earning in your own name.

This includes freelancers, remote employees, and creators earning from platforms like YouTube, TikTok, or Upwork. At this stage, your income is still personal, even if it comes from multiple sources.

A personal account keeps things simple.

When should you use Grey Business?

You should use Grey Business when your income is no longer just yours.

If you have registered a company, invoice under a business name, or manage revenue that belongs to a business entity, a personal account is no longer the right structure.

This is especially important if you are paying contractors, working with a team, or preparing financial records for accounting and tax purposes.

Can you have both Grey for personal use and Grey Business?

Yes, and in many cases, this is the best setup.

If you run a company but also earn income personally, keeping both accounts separate helps avoid confusion. Your business transactions stay within the business account, while your personal income remains separate.

This makes accounting cleaner and reduces the risk of mixing funds.

Grey for personal use vs Grey Business: key differences

Feature Grey Personal Grey Business
Who it’s for Individuals (freelancers, creators, remote workers) Registered companies, startups, agencies
Account ownership Personal use Business entity
Currencies supported USD, GBP, EUR, USDC USD, USDC (business-focused)
Receiving payments Yes (ACH, SEPA, FPS) Yes (for business transactions)
Team access No Yes (multi-user access with roles)
Bulk payouts No Yes (CSV uploads supported)
Virtual cards Yes (for personal use) Yes (multiple cards for teams, tools, ads)
Best use case Getting paid individually Managing company finances and scaling operations
Setup process Fast (ID verification) More detailed (business verification required)

So, which Grey account should you choose?

Most people overthink this decision, but it comes down to one simple question:

Who does the money belong to?

If you’re earning as an individual, whether that’s freelancing, remote work, or content creation, a Grey Personal account is the right fit. It keeps things simple and flexible while giving you full access to international payments.

If you’re operating as a registered business, invoicing clients under a company name, or managing team payments, Grey Business is the structure you need. It helps you separate finances properly and handle growth without creating confusion later.

If you’re in between, which is common, you can start with a personal account and move to business when your setup requires it. Many users also keep both, using one for personal income and the other for company operations.

The goal isn’t to pick the most advanced option. It’s to choose the one that fits how you earn today and won’t slow you down as you grow.

Getting started with Grey

Opening a Grey Personal account takes just a few minutes. You can sign up in under 5 minutes, and once your identity is verified, you can usually start receiving payments the same day.

Opening Grey Business takes a bit longer because it involves business verification. You’ll need to submit your company registration and ownership details, and approval typically takes 1 to 3 business days, depending on the documents provided. This ensures your account is set up correctly from the start.

Frequently asked questions

What is the difference between Grey for persona use and Grey Business?

Grey Personal is for individuals receiving and managing their own income, such as freelancers, creators, and remote workers. Grey Business is for registered companies that need to manage business revenue, pay contractors, and give team members access to finances.

The main difference is ownership. Personal accounts are for your money. Business accounts are for company funds.

Can I use a Grey Personal account for business payments?

You can use a personal account while you are freelancing under your own name. However, once you register a company or start invoicing under a business name, it is better to switch to Grey Business.

Using a personal account for business transactions can create confusion with accounting, taxes, and financial tracking.

Does Grey Business have different fees from Grey Personal?

Grey Business follows the same core pricing structure as personal accounts. Receiving fees are typically 0.8% with a cap, and conversion fees depend on the currency pair.

The main difference is not pricing, but functionality. Grey Business adds tools for team access, bulk payments, and structured financial management.

Can I have both a Grey Personal and Grey Business account?

Yes. Many users have both accounts.

This is useful if you have personal income, such as freelance work or creator earnings, and also run a registered business. Keeping them separate makes accounting cleaner and easier to manage.

When should I switch from Grey Personal to Grey Business?

You should consider switching when your income becomes business revenue instead of personal income.

This usually happens when you register a company, start invoicing clients as a business, hire contractors, or need proper financial records for tax and reporting purposes.

What documents are required to open a Grey Business account?

To open a Grey Business account, you will need to provide company registration documents, ownership details, and verification information about the business.

The process is more detailed than a personal account because it involves verifying a legal entity.

Is Grey Personal enough for freelancers and creators?

Yes. For most freelancers, remote workers, and creators, Grey Personal is more than enough.

It allows you to receive international payments, hold foreign currency, convert when needed, and withdraw locally without needing business-level setup.

Can I receive USD, GBP, and EUR with both accounts?

Yes. Both Grey Personal and Grey Business support multi-currency functionality.

Personal accounts focus on individual income, while business accounts structure those same capabilities for company use.

Which Grey account is better?

Neither is better. They are designed for different use cases.

Grey Personal is better for individuals managing their own income. Grey Business is better for companies managing business finances and scaling operations.

Ready to get started?

Open your Grey Personal account to start receiving international payments as an individual, or set up Grey Business if you’re managing company finances and need a more structured setup.

A better way for UK businesses to pay freelancers abroad

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2 min read

Let’s say you’ve just hired a brilliant developer in Poland to build a feature that your UK team doesn’t have time for. The work is excellent, delivered on schedule, and you’re ready to pay the £2,000 invoice. So you log into your bank account, initiate an international transfer, and assume everything will work smoothly.

Five days later, your developer sends a message asking when the payment will arrive. After checking the transfer status, you see that it’s still processing. When it finally clears three days after that, your developer receives the equivalent of £1,860. The missing £140 disappeared into a combination of intermediary bank fees, SWIFT charges, and an exchange rate that was far from what Google showed you.

Your developer is frustrated, you’re embarrassed, and you’ve just lost nearly 7% of the payment to a system that isn’t ideal for how international work functions in 2026. This is how most UK businesses pay international freelancers, and it’s expensive, slow, and unnecessarily complicated.

There’s a better way, but understanding it requires knowing why the current system fails and what modern payment infrastructure actually does differently.

Why are UK companies hiring freelancers abroad?

The shift toward global hiring isn’t a trend you can wait out.

UK businesses hire internationally because talent no longer respects borders. If you need a motion designer with specific experience in a niche industry or a developer fluent in a particular framework, limiting your search to the UK can reduce the odds of finding the right person.

Remote work tools like Slack, Notion, Figma, and Zoom make collaboration easier, so geography became less of a barrier once work became more digital.

Cost efficiency also matters, especially for early-stage startups and growing agencies managing budgets carefully. Freelancers in countries with lower costs of living often charge rates that UK businesses find sustainable without compromising on quality.

Flexibility is the other major driver. When you need specific skills for a short-term project, hiring a full-time employee isn’t a great financial decision. Freelancers give you agility. You scale up when projects demand it and scale down when they end, without the commitment and overhead of permanent staff.

The result is that UK startups, agencies, and growing companies now operate with distributed teams, hiring the best people regardless of location.

But payment infrastructure hasn’t evolved at the same pace as hiring practices, creating real operational problems.

The complexity of paying international freelancers

To pay a UK-based freelancer, you can just send a Faster Payment. Paying an international freelancer, however, introduces layers of complexity that many businesses don’t anticipate.

International bank transfers take days to settle‍

When you initiate a SWIFT payment from your UK business account, the money goes through your bank and one or more intermediary banks (often called correspondent banks) before finally arriving at the recipient’s bank. Each step takes time. A SWIFT transfer can take up to five business days.

Currency conversion happens automatically

‍When you send GBP to someone who needs USD, EUR, PLN, or any other currency, your bank converts it. The exchange rate applied is rarely close to the mid-market rate. Banks add a markup, typically between 2% and 5%, and this margin isn’t itemised as a separate fee.

Compounding intermediary bank fees

‍Your UK bank charges a fee for sending a wire transfer, often between £15 and £25. The correspondent bank charges another fee for processing it, typically £10–£20. The recipient’s bank may also charge a receiving fee. By the time the money arrives, a £1,000 payment has shrunk to £920.

Administrative complexity grows when you’re paying multiple accounts

‍Managing payments to many people across different countries requires navigating diverse banking systems, currency requirements, and documentation standards. Making payments becomes a multi-hour administrative task that doesn’t scale as your team grows.

Tracking and reconciliation become messy

‍Checking which payments have cleared, at what exchange rates, and reconciling this against your accounting records takes time that you can spend on actual business operations.

Also read: How to budget in foreign currencies using the Grey card

What should UK businesses consider before choosing payment platforms?

Before committing to any payment platform for international freelancer payments, consider these factors based on your actual usage patterns.

Payment volume and frequency: If you’re paying one freelancer once per quarter, optimising payment infrastructure probably isn’t your highest priority. The higher your volume, the more infrastructure matters.

Payment amounts: Percentage-based fees hurt more on large payments. A 3% fee on a £500 payment is £15. On a £5,000 payment, it’s £150. If you’re regularly paying large amounts, even small percentage differences in fees or exchange rate margins create significant cost variations.

Speed requirements: If your freelancers need payment within 24-48 hours, traditional SWIFT transfers won’t work. If week-long clearing times are acceptable, you have more options.

The right infrastructure matches your actual usage patterns and scales as your international team grows. Starting with infrastructure that works for five freelancers but breaks at 15 creates problems you’ll need to fix as you scale. Choose systems that handle your current volume comfortably and can expand as your needs grow.

Also read: Ways Nigerians receive money from international marketplaces

Grey Business: Modern infrastructure for UK companies paying globally

Grey Business provides USD accounts specifically structured for companies operating internationally. It handles the complexity of paying freelancers across borders without the delays and administrative overhead that traditional banking creates.

When you open a Grey Business account, you receive a USD account with proper local banking details as well as a USDC wallet for crypto payments.

Payments clear faster because they’re not routed through multiple international banking systems. Transfers to freelancers typically settle within 1 to 2 business days, not 5 to 7, depending on the payment infrastructure used.

Exchange rates are transparent. Grey’s rates typically sit 1-2% over the mid-market rate, compared to the 3-5% spread most traditional banks apply.

You can also make bulk payments to many people at the same time. Payment records are clear and detailed, suitable for business accounting and year-end reconciliation.

Grey Business supports international money transfers to over 170 countries, so if you’re paying contractors, vendors, or partners beyond your regular freelance team, you can handle everything from the same account rather than maintaining multiple payment systems.

Also read: Meet Grey Business: The growth engine for global finances

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Global payment infrastructure today

UK businesses have embraced global hiring because it works. The talent exists, the collaboration tools function well, and remote work has made location largely irrelevant for digital work.

International freelancers deserve to be paid as reliably and efficiently as UK-based ones. The fact that someone lives in Warsaw, Lagos, or Mumbai rather than London doesn’t mean they should wait days for their payments.

Businesses hiring globally deserve payment systems that don’t leak money to unnecessary fees, create hours of monthly administrative work, or damage relationships with talented people through slow, unreliable transfers.

A modern multi-currency business account solves these specific problems.

Open your Grey Business account today and pay your international freelancers quickly, fairly, and without losing money to outdated banking systems.

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A simple guide for US businesses working with global clients

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2 min read

Working with clients around the world can be one of the smartest growth moves a US business can make, especially if done right. New markets, fresh revenue streams, and access to specialised talent are on the other side of expanding internationally.

However, some new complexities may arise. Things like different time zones, culture shocks, contracts, payments, and compliance suddenly matter.

In this article, you’ll learn everything you need to run a smooth and profitable relationship with global clients, from first contact to final invoice. I’ll cover how to understand clients in different markets, build scalable workflows, handle payments without losing money, and stay on the right side of the law.

Also read: Meet Grey Business: the growth engine for global finances

1. Know the client’s context before you start

Before pitching or signing, learn about the client’s market and the expectations.

Here are some practical checks:

  • Time zones: Propose meeting windows that work for everyone.
  • Business days & public holidays: Keep an eye out for important days and plan accordingly.
  • Communication style: Confirm whether they prefer formal or informal, email or instant messaging, and, more importantly, the expected response times.
  • Decision-making: Are approvals fast or routed through many stakeholders? Ask who signs off and what the approval timeline is.
  • Local payment norms: Do clients prefer bank transfers, cards, or local wallets? Knowing this up front prevents invoicing friction.

Also read: What non-US residents need to open a US bank account at major banks

2. Write a detailed contract

A tight contract helps to define deliverables and keeps cash flow predictable.

Essential contract elements include:

  • Deliverables & acceptance criteria: Define exactly what “done” looks like and how the client will sign off.
  • Milestones & timeline: Include dates for drafts, feedback windows, and final delivery.
  • Payment terms: This includes the currency, invoicing cadence, accepted payment methods, and who pays the fees (you or the client). If there will be late-payment penalties, state them clearly (e.g., 1.5% per 30 days).
  • IP & licensing: Clearly state when ownership transfers and which rights you retain (templates, libraries).
  • Confidentiality & data protection: You should have details of the minimum security standards, data residency concerns, and permitted data use.
  • Termination & dispute resolution: The most important clauses are the notice period, refund rules for partially completed work, and whether disputes are resolved through mediation or arbitration.
  • Force majeure & change orders: This will cover how unexpected events or added scope are handled.

Also read: How to open a USD bank account remotely without US citizenship

3. Build simple, repeatable workflows

Define a small stack and stick to it. Here are some core workflow components

  • Project tracker: Asana, ClickUp, or Trello for tasks, deadlines and approvals.
  • Single source of truth: A shared drive with a clear folder structure (e.g., /ClientName/Project/Deliverables/Final).
  • Communication rules: Slack for day-to-day, Zoom for calls, email for official records and define expected response times (e.g., 24 hours).
  • Meeting notes: After every call, send a summary with action items and owners.
  • Version control: Label files with date and version to avoid confusion.
  • Handover documents: For each milestone, provide a brief list of deliverables, acceptance criteria, and next steps.

Remember, the fewer tools you use, the easier it is for global teams to adopt your processes.

Also read: How Moroccan businesses receive payments from overseas customers

4. Pricing, taxes and compliance

Pricing internationally is not simply a matter of currency conversion.

Pricing approaches

  • Value-based pricing: Price by impact rather than by the hour. This often yields higher margins.
  • Tiered packages: Basic, standard and premium are the most common. This method is useful for clients with different budgets.
  • Localised pricing: You can adjust for local market purchasing power where appropriate.

Tax and legal considerations

  • Withholding taxes: Some countries require payers to withhold tax on payments to foreign recipients. Check ahead and consider gross-up clauses.
  • VAT / GST / digital services tax: Digital services sold to EU consumers, for example, may be subject to VAT. B2B sales often reverse-charge but confirm.
  • Permanent establishment risk: Avoid activities that create a taxable presence in client countries (e.g., hiring a local team without a local entity).
  • US reporting: Track foreign income, and for payments to foreign contractors, you may need to file Form 1099 or Form 1042-S.

Always consult a tax advisor.

5. Building long-term global relationships

Long-term clients are gold. Here’s how to convert one-off projects into retainers.

  • Deliver predictable results: Happy clients are more likely to sign extensions.
  • Quarterly business reviews: Show ROI and propose next steps.
  • Referral programmes: Incentivise referrals with discounts or bonuses.
  • Case studies & testimonials: With the client’s permission, use success stories to win similar work.

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Scale globally but keep it simple

Expanding beyond the US unlocks growth, but it also tests your operations. The difference between businesses that struggle with international clients and those that thrive often comes down to infrastructure, specifically, having financial systems designed for cross-border work.

Grey Business is built specifically for companies working with global clients. You get a USD account that makes it easy for international clients to pay you.

When you need to pay contractors or vendors abroad, Grey Business handles it efficiently, avoiding the delays and excessive fees of wire transfers. You can also make bulk payments to multiple accounts at once in their preferred currency. And because everything is structured as a business account, your financial records stay clean and organised for accounting and tax purposes.

Open your Grey Business account today and give your company the financial infrastructure it needs to operate globally without friction.

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