Why freelancers and expats are switching from Revolut to Grey (and how you can too)

Ama Udofa

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Your lifestyle is global, your bank(ing) should be too

You might earn in pounds, pay rent in dirhams and grab lunch in naira, all in the same week. That's just how modern work and life flow when you're a digital nomad, freelancer, or expat. Your income streams cross borders, your expenses span continents, and your lifestyle demands financial tools that move as fast as you do.


But here's the reality: most banking apps haven't caught up to your global lifestyle. They're still built for people who live, work, and spend in one place. Traditional banks require local addresses, impose geographic restrictions, and charge hefty fees for international transactions. Even modern fintech solutions like Revolut, despite their digital-first approach, create barriers exactly when you need them most.


The result is you're constantly juggling multiple accounts, paying unnecessary fees, and dealing with frozen payments when a client transfer lands. Your money gets stuck in bureaucratic limbo while bills pile up and opportunities slip away.

Revolut is not there when you need it most

Revolut markets itself as a global solution, but the reality for international workers tells a different story. Three critical problems consistently plague users who depend on seamless international banking:

Blocked before you even begin

Touch down in Lagos, Dubai, or Mexico City, try to sign up, and you're met with: "Unfortunately, we're not available in your country." Revolut restricts new accounts to a short list of markets - mainly the UK, EEA, the US, Australia, Brazil, Japan, Singapore, New Zealand, and Switzerland. If you're based anywhere else, you're locked out before you even start.

Money locked mid-project

A standard client payment lands in your account, then suddenly... it's frozen "for review." Days go by with no resolution, just bot replies and rising stress levels. One Reddit user shared their frustration: "I've been a Revolut customer for nearly 10 years, and recently switched to Revolut Pro to make receiving client payments easier... After receiving a client payment, just hours later, Revolut froze my Pro account without warning."

A weekend "tax" you didn't plan for

On Revolut's free plan, every currency exchange from Friday evening to Sunday comes with a 1% fee. You can dodge it, but only if you upgrade and pay monthly fees. This weekend markup catches users off-guard when they need to convert currencies outside business hours.The customer support experience compounds these problems. As one user reported: "What a disaster Revolut is for customer support... No customer support. Copy and paste answers. They are refusing to respond to formal complaints. The 'chat' feature is just copy and pasted answers so every chat is the same."

"What a disaster Revolut is for customer support... No customer support. Copy and paste answers. They are refusing to respond to formal complaints. The 'chat' feature is just copy and pasted answers so every chat is the same." — Revolut user

Grey is built with you in mind

Grey takes a fundamentally different approach. Instead of retrofitting a European banking app for global users, Grey was built from the ground up for people whose lives and work span borders.You can open USD, EUR and GBP accounts in minutes, link PayPal, Skrill, Stripe  and freelance platforms without any workarounds, and withdraw in local currencies across 40+ countries - from Mexico City to Marrakech, Lagos to Jakarta. No unwanted weekend surprises. No geographic blocks. No bot responses when your money gets stuck.

Your work doesn't stop for weekends, holidays, or time zones — and neither does Grey.

Convert currencies at transparent rates whether it's Friday night in Berlin or Sunday morning in Bangkok. Move money instantly with P2P transfers and mobile payments, send USDC globally in minutes, or schedule bank transfers that process first thing Monday. No weekend markups, no surprise fees; you simply benefit from consistent rates and areliable service whenever you need it.

Side-by-side comparison: Grey vs. Revolut​​

Grey removes the three pain points that nomads most often report with Revolut: geo-blocked sign-up, weekend FX surprises, and tight ATM limits. The result is truly global banking that behaves consistently, whether you're invoicing in Berlin on Friday night or sending US from Nairobi on Monday morning.

Side-by-side comparison: Revolut vs Grey
Side-by-side comparison: Revolut vs Grey

Key Revolut vs. Grey highlights

Revolut still restricts new accounts to a short list of markets — mainly the UK, EEA, the US, Australia, Japan, Singapore, New Zealand and Switzerland (Revolut source). If you land in Lagos, Dubai or Mexico City, you simply see “service not available”. Grey issues USD, EUR and GBP accounts to customers across Africa, MENA, LATAM and South-East Asia within 24 hours.With Revolut’s Standard plan, every exchange from Friday evening to Sunday evening attracts an extra 1% spread (Revolut source).

Grey shows the real-time interbank rate at any hour, with all costs displayed before you press convert (currency converter)

A 2024 alliance with payments platform dLocal allows Grey to send funds to local banks or mobile-money rails in more than 40 emerging-market countries, including Brazil, Indonesia and South Africa. That means you can move money from your USD account to a domestic account without an international wire fee.

Why people are leaving Revolut (and choosing Grey)

Switching to Grey means finally having a bank that understands how you actually get paid and doesn't make you wait for it. Four key frustrations drive the migration:

Geographic accessibility. Land in Dubai, Lagos, or Mexico City, try to open Revolut - and hit a "Not available in your country" wall. You're locked out before you even start. Grey, on the other hand, lets you spin up USD/EUR accounts the same day you arrive, regardless of your location.


Unpredictable account freezes. Revolut's automated systems can freeze perfectly normal payments for "review," leaving your cash in limbo while support keeps you waiting. One user reported: "My Revolut account has been blocked for about a month, and I've been getting the same copy-paste 'we're reviewing your case' messages with zero real updates or timeframes." With Grey, a real person steps in immediately to attend to genuine transactions.


Hidden weekend fees. Swap currency on a Friday night or make one withdrawal too many, and Revolut quietly adds 1% here, a few dollars there. Grey keeps it simple: the live rate you see in-app is the only rate you pay — weekends included.


Automated customer service. When dealing with sensitive payments, automated replies are the last thing you want. Grey puts multilingual human agents on chat and email so you get answers (and access to your money) when it counts.

How to create Grey account, link platforms, earn globally and withdraw locally
How to create a Grey account, link platforms, earn globally and withdraw locally

Migration checklist: How to switch from Revolut to Grey 
in 5 minutes

Switching to Grey is straightforward. You can open an account in five minutes without worrying about minimum deposits or local residency requirements. The entire process happens online, and you don't need to close your Revolut account immediately; you can run both in parallel until you're comfortable with the transition.


Your step-by-step checklist:

1. Create a free Grey account

Complete the quick KYC verification 
Typically approved within an hour.


2. Transfer USD/EUR from Revolut to Grey


Via PayPal, card, or direct debit.

3. Update your payout settings


On freelance platforms to your new Grey account details.


4. Link your Grey card to online services or set up local withdrawals

Real-world testimonials: How Grey works in practice

The proof is in how Grey performs for real users managing international income and expenses:

Grey finance testimonials
Grey testimonials

Why Grey works for digital nomads, expats & freelancers

Most fintech products are still built with London or New York in mind. Grey starts where those services usually stop — Lagos, Nairobi, Manila, São Paulo, and beyond — giving people whose passports face extra hurdles the same friction-free banking enjoyed in the big hubs.

With one account, you can hold and switch between multiple currencies, route client payments straight from PayPal or Upwork, and withdraw locally through an established payout network. In practice, that means you keep earning, saving, and spending without border-related delays or hidden costs.

Grey isn't just a place for money to land; it's your hub for managing income, expenses, and currency moves across countries, time zones, and exchange rates. Grey lets you stay focused on the work rather than the paperwork.

Switch to Grey today and start banking smarter

Your global lifestyle deserves banking that moves as fast as you do. Grey offers what Revolut promises but doesn't deliver: true borderless banking with transparent fees, reliable access, and human support when you need it most.

Open your global account in minutes with no geographic restrictions. Grey has 4.7 stars on app stores and is trusted by over 1.5 million global users who've discovered smarter international banking. The borderless generation needs faster transfers, transparent rates, and local cashouts; Grey is built for your lifestyle.

No monthly fees. No weekend surcharges. No geographic restrictions. Your money just moves as fast as you do. Make the switch to Grey today and experience banking designed for the way you actually live and work, anywhere in the world.

Get free global bank accounts with Grey

Open a free Grey account to get startedJoin 1 million digital nomads

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