How remote teams build culture without an office

Priscila Marotti

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When you walk into a physical office, you see culture everywhere: the buzz of conversations, the posters on the walls, even the way people queue at the coffee machine. But when our “office” is a Zoom link and a Slack thread, culture has to be something you intentionally design.

For those of us working from different countries, culture almost feels like a passport that makes us feel like we belong, gives a shared identity, and helps everyone work together even when we’re scattered across the world.

Why culture matters more in remote work

While researching this topic, I found that companies with strong cultures actually see up to four times more revenue growth than those that don’t. It really shows how much culture matters. I’d say it’s basically the glue that holds people together across time zones and continents.

One more thing that came up, which is curious but not so surprising, is that people working fully remotely often report being more engaged with their work, but also struggle more with stress and isolation. This shows why emotional and social support is important.

So, yes, building a strong culture matters more than we sometimes give it credit for.

Related: Best apps for remote workers and global freelancers

What thriving remote teams do differently

To build belonging without physical walls, remote-first companies experiment with practices replicating (and sometimes improving) the office experience. Here are some patterns that stand out:

1. They write everything down

People naturally absorb culture in an office by overhearing conversations, watching how decisions are made, or noticing meeting dynamics. Remote teams don’t have that luxury, so they turn to documentation as their backbone. They create living handbooks, playbooks, and culture decks that explain everything from how feedback is given to how holidays are celebrated.

Instead of leaving culture unspoken, remote-first companies document expectations, values, and processes in a shared source. This clarity makes onboarding smoother, reduces ambiguity, and helps everyone feel included and aligned.

Also read: Nomad vs expat vs remote worker: What’s the difference?

2. They invest in connection

Remote companies know that trust has to be built. That’s why many of them budget for home office setups, co-working passes, or in-person retreats. Day to day, they use rituals like virtual coffee chats, Slack channels for non-work interests, or online competitions to spark organic bonds.

Culture shows up in these small, consistent moments. Weekly all-hands calls, monthly AMAs, async video updates, or even shared playlists give people ways to connect. These rhythms help maintain a sense of team identity and belonging, even without a shared office.

3. They balance async with face time

Remote teams thrive when they avoid the trap of “always online.” Instead, they balance asynchronous tools, like shared docs, Loom videos, and written updates, with live touchpoints for collaboration. This approach respects time zones and reduces burnout while still leaving space for real-time brainstorming when it matters.

Intentional communication is the key. Casual spaces like random coffee pairings or hobby channels replicate watercooler chats, while structured video calls keep big-picture discussions alive. The balance ensures that work moves forward efficiently without sacrificing human connection.

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4. They invest in well-being

Without the commute and in-office perks, remote culture shifts toward supporting the whole person. Companies often provide home office stipends, wellness budgets, or mental health days, recognising that healthy employees will surely result in stronger teams.

This emphasis reflects a culture that values people’s lives outside of work, ensuring they have the energy and support to thrive professionally and personally.

5. They put transparency front and centre

In distributed teams, it’s easy for people to feel left out if information doesn’t flow. That’s why remote-first companies embrace radical transparency, from company-wide updates to open Q&As with leadership. The goal is to build trust through openness.

Instead of “management by walking around,” leaders focus on visibility and honesty. When employees feel informed about decisions, they’re more likely to feel empowered, trusted, and engaged in contributing to the company’s success.

Also read: How to save in USD as a remote worker

Built for the borderless

Remote culture is designed. By documenting clearly, balancing communication styles, investing in connection, prioritising transparency, and creating rituals, remote teams prove you don’t need an office to feel like a team.

At Grey, we understand borderless work because we’re built for it. Expatriates, freelancers, and remote workers can easily earn, save, and spend across currencies wherever they are.

You can sign up on Grey today to see just how much simpler your money life can get.

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