Your comprehensive guide to Grey's virtual card: Answers to common questions

Toluwani Omotesho

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Thanks to the Black Friday sales, it’s raining discounts soon. The best part is that with a Grey virtual card, you don’t have to miss out on any of these offers, especially from your favorite international stores and brands. You can use your Grey virtual card to make payments on any platform or website that supports a US card, for instance, Apple, Udemy, Crunchyroll, Spotify, and many more.

However, to make your shopping experience easier, we’ll answer some common questions about the Grey card in this post.

1. How can I use it on AliExpress?

First things first, before making any transaction using your virtual card, it’s important to double-check that it’s adequately funded, as having two failed transactions from insufficient funds will lead to your card being flagged or frozen.

Now, to make payments on AliExpress using your Grey card, the process is quite straightforward. All you have to do is go to the payment section in your account and add a new card. You’ll fill out a short form with the following details: the card number, CVV, card name, and date, and be charged $1 by AliExpress for verification reasons.

After successfully adding your Grey card, you can easily select it as your preferred payment method at checkout.

If your virtual card is rejected, it’s usually due to one of the following reasons:

  • Incorrect card details
  • Incorrect card expiry date
  • Security measures from AliExpress, and you can appeal this by submitting the required documents to prove your identity.

2. Can I receive payments and withdraw from my card?

You can’t receive payments with your virtual card but can withdraw from it. However, a minimum of $1 must be left.

To withdraw from your card, all you have to do is reach out to our support team at support@grey.co, stating the amount you want to withdraw, and your request will be reviewed within 24 hours.

3. Can I use it to pay for my Apple subscriptions?

Of course! But because Grey virtual cards are USD cards, they’d only work in a US Apple store. So, you’re going to have to switch to a US store on your phone, which you can easily do on your settings app in five simple steps:

  • Tap your name and go to Media and Purchases.
  • Select view account (you might need to sign in again)
  • Tap Country/Region and select “Change Country and Region.”
  • Select your new country/region (i.e., the United States) and review the terms and conditions.
  • And finally, agree and confirm
  • Once you’ve confirmed this, you’ll be asked to put in your payment information, which would be the details of your Grey card, and that’s it! You no longer have to jump hoops to make Apple payments.

4. Does my Grey card support all types of transactions?

The short answer to this is no. The Grey virtual card doesn’t support the following transactions:

  • Cryptocurrency
  • Adult entertainment and pornography
  • Gambling
  • Sports betting
  • Drug paraphernalia — items used for drug use
  • For security reasons, your card would get blocked if used on any of these restricted websites.

Wrapping up

For only $4, you can easily create your own Grey virtual card, and you don’t have to worry about paying extra charges for card maintenance, transactions, or funding. Also, there are no hidden fees! So take the first step towards a life of easy and convenient payments by opening a Grey account today.

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